NEW CUSTOMERS | Kindly fill in the Become a Customer form to get your exclusive Customer Code for future business and access to the Commercial section of our Website. | ||
CREDIT |
A 20% deposit (up to 500.00$) must accompany each new order. The balance of the invoice must be paid for upon delivery, by Visa, Mastercard, interact, Bank Transfer or Cash. For subsequent orders : credit terms will be determined by the choice of terms you have chosen and the Credit Report Rating. Please make sure you give the necessary Bank information if you have chosen to ask for Credit terms. C.O.D.- Payable on delivery, by Cash, Visa or Mastercard, interac and Bank Transfer. PAYMENT ON RECEPTION OF THE GOODS – regular cheque, same day. NET – 15 days from the date of the invoice. A 1.5% monthly interest charge is added to past due accounts. Please refer to the |
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NSF CHEQUES | 25.00$ replacement cheque charge is to be added to the amount due in case of a returned cheque, whatever the reason for the refused payment may be. | ||
GST and PST | Both taxes apply to sales made in the province of Quebec. For the other Provinces, taxes will show according to each province n Canada. Taxes amounts are clearly indicated separately on your invoice. | ||
TRANSPORT | All orders meeting the regional minimal required for a particular region will be sent “freight prepaid“ . Because they are « oversized » certain items may bring on additional charges. The price list indicates this possibility when applicable and you will also be informed when it occurs. Please refer to the following guide to know the minimum applicable to your own shipping address. | ||
REGION | MONTREAL, QUEBEC, OTTAWA, TORONTO : 400.00$ | ||
REGION | OUTSIDE OF THE ABOVE-MENTIONED CITIES: 500.00$ | ||
REGION | NORTHERN ONTARIO, MARITIMES, WESTERN PROVINCES 850.00$ | ||
REGION | NEWFOUNDLAND 1200.00$ | ||
CLAIMS | Claims for “shortage” must be reported within three (3) days of the reception of the goods. “Damages” should ne notified on the delivery slip when the goods are being delivered to you. In the case of ”Non-apparent damages“ the carrier must be advised within seven (7) days of the receipt of the goods. Once you have signed for receipt of merchandise, the goods become your responsibility. Be alert and ask your staff to be too. Your order is being shipped to you in perfect condition. We cannot be held responsible for breakage or other damages that occur while on its way to you. | ||
GOODS RETURN | Goods cannot be returned without an authorization from our office, LESS THAN 30 days following receipt of the goods. Once the goods have been inspected and the Credit approved, we reserve the right to deduct up to 25% on perfect condition products and 35% or more, on damaged or pre-priced items. In the case of unacceptable merchandise, you will be contacted. The merchandise can then be returned to you with your next order, or destroyed. As you wish. | ||
DELIVERY TIME | Orders are taken care of upon receipt and are sent within the shortest delay possible. | ||
PRICES | Our prices are subject to change without notice. We always offer the most Competitive prices. However, should prices have to be changed “higher or lower” our sales representatives and our staff her at our sales department will be happy to give you information. |